Shampoo Assistance

Key Points

  • Confirm water temperature with resident input before and during hair care.
  • Protect resident comfort with face shielding, gentle scalp massage, and preference-based styling.
  • Maintain clean workflow by emptying, rinsing, drying, and storing equipment before final safety checks.
  • Use no-rinse products or warmed shampoo caps when standard rinsing is contraindicated.

Equipment

  • Shampoo basin (for in-bed care)
  • Shampoo
  • Conditioner (if indicated)
  • Two washcloths or small towels
  • One large towel
  • Gloves
  • Linen bag or hamper

Procedure Steps

  1. Gather supplies and position them for uninterrupted care.
  2. Complete routine pre-procedure actions: knock, hand hygiene, respectful communication, resident identification, privacy, and explanation.
  3. Don gloves.
  4. If resident remains in bed, position shampoo basin under head/neck and direct basin drain to an approved collection container.
  5. Offer dry washcloth or towel to shield resident face if desired.
  6. Check water temperature and have resident verify comfort with hand contact or a wet washcloth on the back of the hand.
  7. Gently brush or comb hair to remove tangles before cleansing.
  8. Cleanse with rinse-based shampoo or approved no-rinse/shampoo-cap method per patient condition and product guidance.
  9. If using a shampoo cap, warm per manufacturer instructions when appropriate and massage scalp through the cap.
  10. Rinse hair thoroughly when a rinse-based method is used.
  11. Apply conditioner when used, massage gently, and rinse again.
  12. Dry hair gently, style per patient preference, and keep hair/scalp covered with a towel if needed to prevent chilling.
  13. While gloved, empty, rinse, dry, and store equipment; clean comb/brush before storage.
  14. Place soiled linens in designated hamper and remove gloves by turning inside out.
  15. Perform post-procedure actions: hand hygiene, comfort check, bed low/locked, call light in reach, privacy restored, repeat hand hygiene, and document/report scalp or skin changes.

Common Errors

  • Skipping resident temperature confirmation increases discomfort and thermal injury risk.
  • Vigorous scrubbing during shampoo or drying may injure fragile scalp skin.
  • Inadequate rinse of shampoo/conditioner can cause irritation and itching.
  • Missing scalp-condition documentation delays treatment of lesions, dandruff, or infection signs.
  • full-bed-bath-assistance - Shampoo can be integrated during full bed bath workflow based on resident preference.
  • shower-assistance - Shares water-temperature checks, privacy practices, and post-care safety sequence.
  • integumentary-system - Supports scalp and skin surveillance during routine hygiene care.